Privacy policy - verveflowlife

Last updated: December 12, 2025

VerveFlowLife operates this WordPress-based website, including all related information, content, features, tools, products, and services (collectively, the «Services»), to provide you with innovative foot care solutions, such as magnetic massage insoles and arch support products, for pain relief, improved circulation, and everyday comfort. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. Our Services may integrate third-party tools like payment processors and analytics providers to enhance your experience.Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.Personal Information We Collect or ProcessWhen we use the term «personal information,» we refer to information that identifies or can reasonably be linked to you or another person. Personal information does not include anonymously collected data or de-identified information that cannot reasonably identify you. Depending on your interactions with the Services, your location, and applicable law, we may collect or process the following categories of personal information, including inferences drawn from it:

Contact details including your name, shipping address, billing address, phone number, and email address.
Financial information including payment card details, transaction amounts, and other payment-related data processed securely via third-party gateways.
Account information including usernames, passwords, and user preferences for order tracking or product recommendations.
Transaction information including products viewed, added to cart, purchased (e.g., insoles for foot pain relief), returns, or exchanges, and purchase history.
Communications with us including details from customer support inquiries, such as questions about product fit or shipping.
Device information including IP address, browser type, device identifiers, and network details.
Usage information including how you navigate the site, pages visited, time spent, and interactions with product descriptions or reviews.

Sources of Personal InformationWe collect personal information from:

Directly from you when you create an account, place orders, sign up for newsletters, or contact us via forms or email.
Automatically through the Services via cookies, pixels, and similar technologies when you browse our WordPress site.
From service providers such as hosting platforms, payment processors (e.g., Stripe or PayPal), and analytics tools (e.g., Google Analytics) that process data on our behalf.
From partners or third parties, such as affiliates promoting our foot care products or shipping carriers.

How We Use Your Personal InformationWe use your personal information for purposes aligned with providing exceptional foot care experiences:

Provide, Tailor, and Improve the Services. To process orders for magnetic insoles, fulfill shipments (e.g., 5-6 days to US addresses), manage returns (30-day policy), track preferences for personalized recommendations (e.g., arch support for flat feet), and enhance site functionality like product search and reviews. This includes using data to improve product descriptions and user interface.
Marketing and Advertising. To send promotional emails about new foot wellness arrivals, discounts, or tips for pain relief, and to display targeted ads on our site or partner platforms based on your browsing (e.g., interest in reflexology insoles). You can opt out anytime.
Security and Fraud Prevention. To secure transactions, detect suspicious activity during purchases, and protect against unauthorized access to accounts.
Communicating with You. To respond to inquiries about product sizing, wholesale opportunities, or affiliate partnerships, and to notify you of order updates.
Legal Reasons. To comply with laws, respond to legal requests, enforce our policies, or resolve disputes related to orders.

How We Disclose Personal InformationWe disclose personal information only as necessary and in accordance with this policy:

To service providers for operations like payment processing, shipping (e.g., USPS or international carriers), email delivery, and site hosting on WordPress infrastructure.
To marketing partners for targeted promotions, such as affiliates showcasing our insoles; they adhere to their own privacy notices.
When you consent, such as sharing details with shipping providers or through social sharing features.
Within our corporate affiliates for internal business purposes.
In business transfers (e.g., mergers), to comply with legal obligations, or to protect our rights, users, or the Services.

We do not sell your personal information.Third-Party Integrations and WordPressOur WordPress site uses plugins and integrations (e.g., WooCommerce for e-commerce, if applicable) that may collect data to enable features like secure checkouts and analytics. Third-party providers process this data per their policies; we encourage reviewing them. For example, Google Analytics helps us understand site usage to better recommend foot care products.Third-Party Websites and LinksThe Services may link to external sites (e.g., affiliate partners or shipping trackers). We are not responsible for their privacy practices. Review their policies before providing information.Children’s DataOur Services are not directed to children under the age of majority in your jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us to request deletion. As of the effective date, we do not «sell» or «share» (as defined by law) data of individuals under 16.Security and Retention of Your InformationWe implement reasonable security measures (e.g., SSL encryption on WordPress) to protect your data, but no system is impenetrable. We retain personal information as needed for order fulfillment, legal compliance, or dispute resolution—typically, transaction data for 7 years. After that, we securely delete or anonymize it.Your Rights and ChoicesDepending on your location (e.g., GDPR for EU/UK, CCPA for California), you may have rights regarding your personal information:

Access/Know: Request a copy of your data.
Delete: Request deletion, subject to exceptions (e.g., ongoing orders).
Correct: Update inaccurate information.
Portability: Receive your data in a transferable format.
Opt-Out of Sales/Sharing/Targeted Ads: Limit use for advertising; exercise via our opt-out form here or Global Privacy Control signal.
Objection/Restriction (EU/UK): Object to certain processing or restrict it.
Withdraw Consent: Where applicable, revoke consent without affecting prior processing.

To exercise rights, email us at a1213451450@gmail.com. We verify requests and respond within legal timelines (e.g., 30-45 days). No discrimination for exercising rights. EU/UK residents can complain to local authorities (list here).Manage marketing preferences by unsubscribing in emails or updating account settings.International TransfersData may be processed in the US or other countries. For EU/UK transfers, we use Standard Contractual Clauses or adequacy decisions to ensure protection.Changes to This Privacy PolicyWe may update this policy to reflect changes in practices, laws, or operations. We’ll notify you via email or site notice and post the revised version here with the update date. Continued use constitutes acceptance.Contact UsFor questions, requests, or concerns about this Privacy Policy, contact:VerveFlowLife
Email: a1213451450@gmail.com
Address: No. 20, Zhucun Xiluo Old Lane, Zhucun Street, Zengcheng District, Guangzhou Thank you for trusting VerveFlowLife with your foot care journey!